Rancho Sak-Ol

RANCHO SAK-OL

LIBERTAD

Hammock Palapa

Reservations

In order to make a reservation for you we need this information:

Exact dates of arrival and departure
Your preference of the Suite, upstairs or downstairs room
Number of people per room
Number of beds per room
Number of rooms to reserve

To hold your reservation:

We do ask for a non-refundable room deposit within one week of your confirmed request.
When you request a reservation you will receive information to make your room deposit.
Nonrefundable payment of balance is due within 15 days (30 days during holiday season) of arrival.

RANCHO SAK OL RESERVATION, DEPOSIT, AND CANCELLATION POLICY

Your request for room availability or for a reservation will be confirmed in an email indicating your room preference and arrival/departure dates.

We accept Visa, Master Card, all payable either via email or telephone. We must receive payment information for your deposit within 7 days of sending your confirmation instructions in order to hold your reservation.

For holiday reservations falling between Dec 21 - Dec 31, we ask for a non-refundable deposit within 3 days of your confirmed request.

Deposits to hold your reservation. Add 6% bank charge to all credit card transactions:

$25 per room for 6 nights or less.
$50 per room for 7 days.
$75 per room for 8-13 days.
$100 per room for 14 days.

Year end holiday reservations require a $50 deposit to confirm: December 21 – January 01.

Group reservations cannot be split up between multiple parties. One party has to take responsibility for making the room reservations, assignments, and required deposits.

Once your reservation is processed you will receive a confirmation voucher with your reservation details, check-in instructions, airport transportation information and driving directions.

WEATHER:

There are no refunds due to bad weather or hurricanes. Clients are encouraged to purchase travel insurance to protect their vacation investment. We will however reschedule reservations.

CANCELLATION POLICY:

Cancellations are effective on the date written notice is received by email. Refunds will be processed according to each situation on a timely basis.
The following assessments will apply to cancellations:

No refunds are made if reservations are canceled within 15 days of arrival. However, we will accommodate guests who want to change/reschedule their reservations during that time period (15 days prior to arrival).
During the holiday season no refunds will be made if cancelled within 30 days, but reservations may be rescheduled at the same nightly rate.
Canceling with 15-30 days notice – refund of payment excluding deposit.
31-60 days notice – ½ deposit back (but if the deposit is $25 or less, $0 back)
Cancellation of reserved nights after arrival date is charged at $10 per night per room.
The refund will be processed in a timely manner depending upon method of payment.

GROUP RESERVATIONS:

Rancho Sak Ol offers a perfect location and facilities for family celebrations or workshops with 14 rooms and up to 35 people.
Please email for details.

Please feel free to contact us if you have any additional questions at info@ranchosakol.com.

Please allow at least 48 hours for Reservations@ranchosakol.com to respond to your email.

If you wish to make a reservation less than 48 hours before your arrival date, please call us directly at the numbers below:

Telephone:

'international dial code' + 52 + 998 + 871 0181 or
'international dial code' + 52 + 998 + 871 0182

Please note, in all your email correspondence with Rancho Sak Ol, leave the Subject as: "arrival - departure dates, your name."

Tel/fax number for reservations: 011-52-998-8710181
E-mail for reservations: reservations@ranchosakol.com